 Dear
valued prospect....
First thing.. Thank
you!.. We really do want to help bring your
floors back to the condition you and your family dreamed of when
you decided to hire a contractor. And have no
doubt.. We can do the job right. But PLEASE..!
Remember why you came to us...
If you are a referral, you can click
here and follow the link into the site. But if you are
a newcomer, please read on.....
We are legitimate professionals. Our
crews are trained and tested
craftsmen! I don't care what color, religion or
country of origin. I don't care
if they are covered with tattoo's or speak with a strange accent
and frankly neither should you. So long as they can do the
work. And yes, all our techs speak English. If you
are worried about such things, and rather pay 3 times more to
see a white tech in a suit, I don't need the hassle..... Please
call someone else.
The reason we can get the job done right
for 1/3rd of what our fancy competitors charge is no
secret. We do more jobs and work on a lower profit margin.
As a result, we can not, and will not begin work without a
clear, complete and through estimate AND A pre negotiated
deposit.
We can not afford to linger on any particular
job without a really good reason. Also, we can not afford to
"hold-hand" you through the entire process. Have
a little faith... Time is money, and with
our tight margins, our experience tell us that the job goes
smoother and stress free for both customer AND contractor
when everyone is clear about the work. You will know
exactly what to expect from us and how much before
we begin.
If you need something explained, don't wait till the job has
begun. Clarity will set you free from concern. Then
all you need to do is sit back and lets us do the work...
Be reasonable.... We pride ourselves
on our ability to get the work done on time. But, for
God's sake, if we get behind schedule for some reason, don't go
nuts! If a problem comes up during the job, we will work
with you to resolve it. We are
not crooks, just hard working craftsmen and women tiring
to make an honest living. On the other hand, don't be
nickel and diming us at the end of the work. If a new need
comes up during the job, let us know and we will look it over
and quote you a fair price. You will be
getting quality work for a GREAT
price. Don't embarrass yourself by
constantly whining for more freebee's.
Finally, I am a businessman. My
decision to offer a better price than my competitors is based
upon my knowledge that a better price will attract a
higher volume of customers. No one wants to cheat you, or
use inferior products and materials of provide shoddy
workmanship. Have a little faith!
If this letter turns you away from us, so
be it. But I am telling you with Peace and Love that life
is short and I'm getting older and would rather deal with
customers that will appreciate the value using 4 Seasons for
their floors.
Sincerely,
Kenwyn A. Thomas
Owner - The Best Cleaning Business in Town
and Hardwood
Floors.
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